Credit Union Customer Service Associate
6 days ago
The District Credit Union is seeking a highly motivated and customer-focused individual to join our team as a Member Support Specialist. In this role, you will be responsible for providing exceptional service and support to our members, responding to their inquiries and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide exceptional service and support to members via phone, email, online banking, or other virtual channels.
- Respond to member inquiries and resolve issues within scope.
- Identify opportunities to educate members on credit union products and services.
Requirements:
- Strong communication skills with a focus on excellent customer service.
- Ability to learn and adapt to credit union products, policies, and procedures.
- High attention to detail and commitment to maintaining member confidentiality.
Estimated Salary: $45,000 per year.
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