Member Support Specialist
4 days ago
The District Credit Union is an equal opportunity employer committed to helping our members achieve their financial goals. We aim to provide a unique member-focused experience and products that cater to their needs.
Job Title: Financial Services Representative
Job Summary: This role involves providing exceptional service and support to our members. As a Financial Services Representative, you will serve as the primary point of contact for members via phone, email, online banking, or other virtual channels.
Key Responsibilities:
- Provide various services such as transactions, account openings, loan applications.
- Meet member needs with exceptional service and support.
- Identify opportunities to educate members on credit union products and services.
Requirements:
- Strong communication skills with a focus on excellent customer service.
- Ability to learn and adapt to credit union products, policies, and procedures.
- High attention to detail and commitment to maintaining member confidentiality.
Benefits:
The District Credit Union offers a comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) matching and paid time off.
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