Ecommerce Operations Specialist

3 weeks ago

Anoka, Minnesota, United States THE PAPER STORE Full time
Job Description

The Paper Store is seeking a highly skilled Ecommerce Specialist to join our team. As an Ecommerce Specialist, you will be responsible for executing promotional campaigns, troubleshooting customer service challenges, and enhancing the daily customer shopping experience.

Key Responsibilities:

  • Product Setup/Content/Merchandising
  • Manage internal and external relationships with key partners to gather product information in a deadline-driven environment.
  • Responsible for all site merchandising activities, including new product set up, category and content updates, pricing, promos, and inventory management.
  • Execute merchandising strategies on site, including visually merchandising campaigns, maintaining upsell and cross-sell, and managing seasonal digital catalog and campaign launches.
  • Leverage search and reports to optimize merchandising and improve relevant product exposure or suppression where applicable.
  • Liaise with marketing, buying, planning, and ops to lead seamless and successful new product launches.
  • Collaborate with the visual marketing team to develop and execute e-commerce marketing campaigns, including email marketing, paid advertising, and social media promotions.
  • Monitor inventory levels, replenish stock, and implement inventory control measures to minimize stockouts or overstock situations.
  • Partner with design team to create assets to support execution needs.
  • Ensure all pages are effectively merchandised, identifying best sellers, key trends & stories.
  • Build and maintain landing pages and category pages in alignment with merchandising strategy.

Job Qualifications:

  • Bachelor's Degree (marketing, communications, business, or related fields)
  • Exceptional project management skills, including the ability to manage multiple campaigns simultaneously.
  • A resourceful self-starter with a team-first, collaborative mentality.
  • Ability to conceptualize and execute projects, with strong bias for action, ability to prioritize and meet deadlines, and exceptional attention to detail.
  • Strong team collaboration skills to work cross-functionally with other departments.
  • Strong time management skills and ability to manage multiple tasks at once in a fast-paced environment.
  • Excellent verbal, visual, and presenter communication skills to business stakeholders of various levels within the organization.
  • Ability to work 3+ days/week at the Corporate Office in Acton, MA.
  • Professional presentation in attire, demeanor, and appearance.

The Paper Store is an equal-opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local, or federal law.

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