Front Desk Coordinator

5 days ago


Bothell, Washington, United States Elle Marie Hair Studio Full time
Job Summary

The Guest Service Administrator will be responsible for managing the front desk, handling customer inquiries, and providing exceptional customer service.

Key Responsibilities:

  • Answer and direct incoming calls, responding to customer inquiries and resolving issues in a professional and courteous manner
  • Provide excellent customer service, ensuring a positive experience for our guests
  • Maintain accurate records and reports, including but not limited to call logs, customer feedback, and employee performance evaluations
  • Stay up-to-date on all company policies, procedures, and promotions, communicating relevant information to staff as needed

Required Skills and Qualifications:

  • Bachelor's degree or equivalent in Business Administration, Marketing, or related field
  • Minimum 2 years of customer service experience in a fast-paced environment
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work effectively in a team environment and provide support to colleagues as needed
  • Flexibility to adapt to changing priorities and meet deadlines

Salary Range: $45,000 - $55,000 per year



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