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Front Desk Representative

2 months ago

Orland Park, Illinois, United States Aligned Modern Health Full time
About Aligned Modern Health

Aligned Modern Health is a leading national brand in natural medicine, dedicated to helping people lead healthier lives. With 18 clinics across the Chicago area, we pride ourselves on outstanding clinical outcomes and a five-star patient experience.

Job Summary

We are seeking a highly motivated and personable Front Desk Associate/Clinic Concierge to join our team at our Orland Park clinic. As a key member of our support team, you will be responsible for driving the best patient experience possible in a clean, friendly, and inviting atmosphere.

Key Responsibilities
  • Support Patient Experience: Provide exceptional customer service to patients, ensuring a positive and memorable experience.
  • Act as a Liaison: Collaborate with patients, providers, and support teams to ensure seamless communication and scheduling.
  • Contribute to a Positive Culture: Positively contribute to our patient-first, team-based culture, consistently demonstrating a patient-first attitude and providing 5-star service.
  • Achieve Scheduling Success: Consistently achieve scheduling success with our patients, ensuring timely and efficient appointment management.
Requirements
  • Patient-First Attitude: Demonstrate a genuine patient-first attitude, consistently providing exceptional service and ensuring patient satisfaction.
  • Collaboration and Adaptability: Show the ability to collaborate with others and manage multiple responsibilities in a fast-paced, team environment.
  • Outgoing Personality: Possess an energetic and outgoing personality, with a desire to help people and a passion for health and wellness.
  • Education and Availability: High School degree required, with flexibility for a non-traditional schedule, including some holiday, early-morning, evening, and weekend availability.
  • Physical Demands: Ability to lift up to 20 pounds unassisted, with moderate range of body motions.
What We Offer

Competitive compensation and unlimited opportunity with one of Chicago's most exciting and fastest-growing health and wellness companies. Aligned Modern Health is an equal opportunity employer.