Restaurant Supervisor
5 days ago
The Restaurant Supervisor is responsible for overseeing the daily operations of the restaurant, ensuring exceptional guest service, and maintaining high-quality food and beverage presentation. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Train and develop team members to provide excellent service and maintain high-quality food preparation.
- Manage cash handling and inventory control, ensuring accurate records and minimizing losses.
- Supervise kitchen and dining area cleaning activities, maintaining a clean and safe environment for guests.
- Resolve customer complaints and concerns in a professional and courteous manner.
- Control inventory levels, ordering supplies and equipment as needed to ensure efficient service.
- Forecast staff and supply requirements based on business demand, ensuring adequate resources to meet guest needs.
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
- Assign duties and responsibilities to team members, ensuring clear expectations and goals.
- Analyze operational problems and establish procedures to alleviate these issues.
- Perform personnel actions, such as hiring and training staff, and conducting supervisory activities.
- Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
- Record production, operational, and personnel data on specified forms.
Requirements
- High school diploma or equivalent, plus 1 year of related experience, or any equivalent combination of education and experience.
- Minimum 21 years of age to serve alcoholic beverages.
- 2 years of experience as a Restaurant Supervisor.
- Good understanding of the English language and previous guest/customer relations training.
- Certification of previous training in liquor, wine, and food service preferred.
- TIPS, CARE (or equivalent) certification required.
About Crestline Hotels & Resorts
Crestline Hotels & Resorts is an Equal Opportunity Employer/Affirmative Action Employer. We welcome applications from qualified candidates and are committed to providing a diverse and inclusive work environment.
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