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Restaurant Operations Supervisor

2 months ago

Canton, Ohio, United States Riverstone Corner Bistro Full time
Job Description

About Us:

Farrar Restaurant Group is proud to manage Riverstone Corner Bistro, where we focus on delivering remarkable cuisine, a welcoming atmosphere, and exceptional guest service. Our mission is to create unforgettable dining experiences for all patrons, and we are in search of a skilled and enthusiastic Hospitality Manager to elevate our operations.

Position Overview:

We are looking for a committed Hospitality Manager to support our daily operations and guarantee that our guests enjoy outstanding service. The successful candidate will possess a deep passion for the hospitality sector, excellent leadership capabilities, and a strong dedication to quality.

Key Responsibilities:

  • Assist in overseeing the daily operations of the restaurant, ensuring efficient and seamless service.
  • Inspire, train, and guide staff to provide exceptional customer experiences.
  • Establish and enforce service standards and protocols to enhance guest satisfaction.
  • Address customer inquiries, concerns, and feedback promptly and professionally.
  • Manage reservations, seating plans, and event coordination.
  • Work closely with the culinary team to ensure menu selections align with guest expectations.
  • Monitor inventory levels, order supplies, and manage budgets to ensure cost-effectiveness.
  • Ensure adherence to health and safety standards.
  • Evaluate and report on performance metrics to identify opportunities for enhancement.

Qualifications:

  • Demonstrated experience as a Hospitality Manager or in a comparable role within the restaurant or hotel sector.
  • Strong leadership and team-building skills.
  • Outstanding communication and interpersonal skills.
  • High level of customer service and conflict resolution expertise.
  • Ability to thrive in a fast-paced environment and manage multiple responsibilities.
  • Familiarity with hospitality best practices and applicable regulations.
  • Experience with restaurant management software is advantageous.

What We Provide:

  • Competitive salary and comprehensive benefits package.
  • Opportunities for professional growth and career advancement.
  • A collaborative and supportive work environment.
  • Dining discounts at our establishments.