Event Experience Coordinator

4 weeks ago


Phoenix, Arizona, United States Cloth & Flame Full time

Job Description

Cloth & Flame & Open Venues creates unique events and culinary experiences in unexpected locations while promoting land conservation. Our events combine great food, immersive programming, and unexpected venues to foster connections among people, places, and themselves.

We believe that people care about what they have a connection to, and we aim to establish more of these connections. Connection with a place, with others, and with themselves is essential to our mission.

Key Responsibilities:

  • Represent Cloth & Flame & Open Venues on-site during events to ensure smooth venue operations and exceptional client experiences.
  • Act as the point person for any questions or needs that arise specific to the venue, delivering amazing customer service at every communication point.
  • Build rapport with clients, vendors, and guests, and lend a helping hand when needed.
  • Assist with leading site visits for booked clients and help lead Open House operations in tandem with the Venue Sales team.
  • Ensure that the space is being left properly and that any damage or additional hours of use are documented and reported back.

Requirements:

  • Minimum 1 year of customer service experience, and/or 1 year of venue or event management experience.
  • Ability to balance being in the field at events with administrative tasks for upcoming events.
  • Comfortability and familiarity working with Google Suite and other technology to streamline admin tasks for event preparations.
  • Night and weekend availability a must.
  • A clean driving record and reliable transportation are a must.
  • Comfortable working outdoors for extended periods of time (12+ hours).

Learn more about us at clothandflame.com


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