Hotel Reservation Representative

3 weeks ago


St Petersburg, United States The Don CeSar Full time
Job Description:

We are seeking a highly motivated Hotel Reservation Representative to join our team at The Don CeSar, a legendary landmark on St. Pete Beach, Florida. This is a unique opportunity to work in a world-class, historic resort known for its luxury and elegance.

In this role, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. You will be the first point of contact for our guests, answering questions, and resolving issues in a timely and professional manner.

The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. A high school diploma or equivalent is required, and previous experience in hospitality or customer service is preferred.

Key Responsibilities:

  • Respond to guest inquiries and resolve issues in a timely and professional manner
  • Assist guests in booking their stay, including room reservations and package deals
  • Provide information about hotel amenities, services, and local attractions
  • Upsell and cross-sell hotel services and packages to increase revenue
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks as needed

Benefits:

  • Estimated salary: $45,000 - $60,000 per year, based on experience
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays)
  • 401K Match

About Us:

The Don CeSar is a legendary landmark on St. Pete Beach, Florida, and part of the Davidson Hospitality Group. We redefine the way quality hospitality is delivered to our guests, clients, partners, and each other.



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