Senior Data Analyst Product Digital Restaurant Experience
1 day ago
At Chipotle Mexican Grill, we're committed to serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors, or preservatives. As a Senior Data Analyst, Product Digital Restaurant Experience, you'll play a crucial role in analyzing data throughout the entire customer journey, from ordering to post-order care support.
Key Responsibilities- Collaborate with cross-functional stakeholders to understand business challenges and key success metrics.
- Extract, transform, and analyze large datasets from multiple sources to pinpoint areas for improvement.
- Translate complex data findings into clear and actionable recommendations to guide strategic decisions, improve conversion rates, reduce ordering frictions, and enhance the customer experience.
- Monitor key performance indicators (KPIs) and provide insights to inform product strategy.
- Troubleshoot/assist in identifying order issues throughout the customer journey.
- Proactively gather and analyze customer issues to uncover patterns, correlations, and predictive insights.
- Bachelor's Degree (BA/BS) from 4-year college or university preferred.
- 3+ years of experience with guiding improvements through reasoning and analysis.
- You have experience working cross-functionally supporting digital products teams and an understanding of key metrics.
- You can translate data from multiple sources into relevant and actionable recommendations for digital products and partners.
- You have proficiency in scripting and programming skills, working with large datasets, along with SQL expertise.
- You are proficient in various data query and data visualization tools such as Snowflake, Splunk, etc.
- You have excellent written and verbal communication skills coupled with solid listening and presentation skills.
- You excel in collaborative environments and work positively with others.
A reasonable estimate of the current base pay range for this position is $98,000.00–$132,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://www.chipotle.com/careers for more details.
Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.
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