Homeless Veterans Outreach Coordinator

1 month ago


Étreux, Hauts-de-France, United States MSCCN Full time
Job Summary

The Homeless Veterans Outreach Coordinator serves as a member of the Public Contact Team, located in the Veterans Service Center at a Regional Office and the focal point at the station level of VBA's effort to assist homeless veterans.

Responsibilities
  • Provide in-depth information and comprehensive assistance to veterans, their dependents, and beneficiaries concerning any matter within the scope of VA benefits and related non-VA benefits.
  • Represent the VBA Regional Office as liaison with local VA and non-profit community homeless specific organizations, homeless advocacy groups, and other support activities.
  • Work with VA benefit programs to best serve homeless veterans and their families.
Work Schedule

Monday-Friday; 8:00am-4:30pm

Telework

Available

Position Description

Legal Administrative Specialist (Homeless Veterans Outreach Coordinator) GS-0901-10

Requirements
  • One year of specialized experience equivalent to at least the next lower grade GS-09 in the normal line of progression for the occupation in the organization.
  • Experience must have demonstrated the capability of being a self-reliant decision-maker and possessing the ability to work independently when providing customer service benefits counseling and claims processing.
  • Experience must have demonstrated in-depth knowledge of researching relevant subject matter.
Education

Applicants may substitute education for the required experience. To qualify based on education for this grade level, you must have two and a half years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree.

Physical Requirements

The work is mostly sedentary. The incumbent will be required to talk for long periods of time, which occasionally puts a strain on the throat/vocal cords. There may be some walking, standing, and carrying of light items such as papers, books, and files from one location to another.



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