Retail and Events Coordinator
4 weeks ago
Job Summary: More Than Words is seeking a highly motivated and detail-oriented Retail and Events Coordinator to support our Boston store. This position provides a hands-on opportunity to apply business acumen in the daily operations and strategic growth of a nonprofit social enterprise.
Key Responsibilities:
- Oversee Shifts: Lead a shift of 1-2 youth to ensure success of all business activities, provide excellent customer service, and execute short-term and long-term store projects.
- Train Youth Employees: Work alongside youth to provide ongoing training, feedback, and support for youth to improve performance, hold youth employees accountable for safety, policies, and performance, and model best customer service practices.
- Staff Events: Manage event set-up and clear, coordinate with clients to execute events, and act as a point of contact for client and vendor onsite visits.
Position Requirements:
- Education: GED or High School Diploma
- Age: At least 21 years old
- Experience: At least 1+ years of retail experience and a proven ability to inspire and compel others to exceed expectations
- Skills: Excellent customer service, technological aptitude, and ability to provide great customer service
About More Than Words: More Than Words is a nonprofit social enterprise that empowers youth, ages 16-24, who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. We offer job training opportunities and transition support services to equip youth with first-hand experience working as a team to operate retail and online businesses and to develop the tools to enable them to make progress around education, employment, and life goals.
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