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RN Director of Case Management
2 months ago
The RN Director of Case Management is a strategic leader responsible for the Case Management & Social Work department's strategy, function, and operations. This integrated, interprofessional role supports caregivers in providing high-quality, clinically appropriate care to patients while promoting cost-effective resource utilization.
Key Responsibilities:
- Develop and implement population-focused teams to enhance consistent clinical, service, and financial outcomes.
- Provide leadership and direction to the department, ensuring quality, functional excellence, and strategic objectives are met.
- Deploy teams to support caregivers in providing high-quality care and promoting cost-effective resource utilization.
- Collaborate with stakeholders to identify and address issues, problems, and opportunities.
- Develop and implement effective solutions to drive business results.
- Stay abreast of industry changes and regulatory requirements impacting the department.
- Lead teams and facilitate groups to achieve business objectives.
- Build consensus and maintain a positive, supportive attitude and demeanor.
Qualifications:
- Texas RN license
- BSN required
- Master's Degree required
- Director of Case Management experience in an Acute Hospital setting
- American Nursing Credentialing Center (ANCC)-recognized certification within one year
- Commission for Case Management (CCM), American Case Management Association (ACMA), or National Board for Case Management within one year of hire
Requirements:
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions.
- Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization.
- Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations, and individuals involved.
- Demonstrates leadership qualities and critical thinking through self-direction, initiative, and effective interpersonal skills and oral/written communication skills.
- Ability to identify and understand issues, problems, and opportunities, comparing data from different sources.
- Uses effective approaches for choosing a course of action or developing appropriate solutions.
- Extensive knowledge of regulatory and accreditation agency requirements that impact the department.
- Stays abreast of industry changes.
- Demonstrates highly effective communication skills—strong written communications and platform presentation abilities.
- Ability to work effectively in a fast-paced environment.
- Demonstrates flexibility and adaptability in the workplace.
- Capable of leading teams/facilitating groups.
- Builds consensus and garnering highest confidence in professionalism and work product by senior leadership.
- Ability to work under pressure and balance many competing priorities.
- Highly responsive and solution/action-oriented.
- Proficiency in Microsoft Office Suite, InterQual preferred.
- Maintains a positive and supportive attitude and demeanor.
- Professional handling of exposure to confidential/sensitive information.
- Excellent analytical skills.
- Advanced negotiation and mediation skills.
- Advanced time management and prioritization skills.
- Expert collaboration skills.
