Client Services Director
4 weeks ago
As a Client Services Manager at Quad, you'll be responsible for leading a high-performing team that drives strategic growth and delivers exceptional client experiences. Your primary goal will be to build and strengthen relationships with clients at every level, ensuring that their needs are met and exceeded.
Key Responsibilities:
Be the primary point of contact for clients, working closely with them to understand their needs and develop solutions that meet their goals.
Lead and mentor a team of project managers and production coordinators, ensuring that they have the skills and resources needed to deliver high-quality results.
Collaborate with the Director of Client Services to identify new opportunities for growth and develop strategies to enhance service offerings and client satisfaction.
Manage multiple projects simultaneously, ensuring that they are executed seamlessly and on time.
What We're Looking For:
At least 5 years of experience in multi-channel marketing, with a strong background in retail and print.
A strategic mindset, with the ability to think creatively and develop innovative solutions.
Strong leadership skills, with the ability to motivate and inspire a team to deliver exceptional results.
Excellent communication skills, with the ability to build relationships and deliver outstanding client service.
What's In It for You:
The opportunity to work with a dynamic team that values collaboration, creativity, and innovation.
A competitive salary range of $85,000-$105,000, plus excellent benefits and opportunities for growth and development.
The chance to make a real impact on the business, driving growth and delivering exceptional client experiences.
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