IT Service Delivery Specialist

4 weeks ago


Kansas City, Missouri, United States Leidos Full time
Job Summary

We are seeking a highly skilled IT Service Delivery Consultant to join our team at Leidos. As a key member of our organization, you will be responsible for ensuring the effective delivery of IT services across the enterprise.

Key Responsibilities
  • Develop and implement ITIL best practices to ensure high-quality, highly available solutions that align with business and IT strategic objectives.
  • Provide incident, problem, change, and availability management to ensure timely resolution of incidents and drive high availability.
  • Work independently to achieve day-to-day objectives with significant impact on operational results or project deliverables.
  • Collaborate with internal experts to develop technical solutions that require deep analysis and understanding of impact on end-product/solution.
  • Communicate with internal and client project team members to influence solution design, process, and approaches.
Requirements
  • High School Diploma and a minimum of 4 years of relevant experience.
  • Active DoD Secret Clearance.
  • ITIL certification required.
About Leidos

Leidos is a leading provider of innovative solutions and services to the U.S. government and commercial markets. We are committed to delivering high-quality, customer-focused solutions that meet the evolving needs of our customers.



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