IT Service Delivery Specialist
3 days ago
The selected candidate will be responsible for ensuring the internal processes related to Information Technology (IT) Service Management and Delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability.
Key Responsibilities- Leverage processes, utilizing ITIL best practices, to ensure the IT organization designs, deploys, and sustains high quality, highly available solutions that align with business and IT strategic objectives.
- Provide Incident, Problem, Change, and Availability Management.
- Ensure that IT has the appropriate level of process definition, rigor, and reporting to deliver the highest level of availability, quality, value, flexibility, and visibility to the organization.
- Active DoD Secret Clearance
- Must possess IAT II certification (i.e. Sec+)
- ITIL Foundations Certification
- High School Diploma and a minimum of 4 years of relevant experience
- Experience with Hardware (HW) or Software (SW) asset management
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary.
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