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Client Support Specialist

2 months ago

Oakland, California, United States START ASAP Full time

Join a dynamic and expanding organization that prioritizes customer satisfaction, community involvement, and employee well-being

We are seeking enthusiastic and dedicated individuals from the hospitality or food service sectors who are eager to embrace our culture of positivity and innovation. Noble stands as one of the nation's foremost Business Consulting and Marketing firms. Our committed team members are essential in maintaining our philosophy of delivering exceptional service to every client.

Collaboration and continuous learning are at the heart of our operations, offering bright prospects for those aspiring to grow into mentorship, management, and leadership roles. As a Customer Service Representative, you will embark on a journey to develop into a successful manager, gaining insights into mentoring, training, managing, and promoting team members. This role provides a comprehensive understanding of our business operations and highlights the crucial role each individual plays in our overall success. We are particularly focused on nurturing talent from the hospitality or food service industry, recognizing the valuable transferable skills they bring.

Benefits for Our Customer Service Representatives:

  • A foundational grasp of sales and marketing strategies
  • Skills in coaching and training individuals from the ground up
  • The ability to connect with diverse personalities
  • Proficiency in public speaking and presentation techniques

Key Responsibilities of a Customer Service Representative:

  • Provide leadership in customer service, training, and coaching alongside sales and marketing managers
  • Communicate effectively, influence, and adapt to various customers, clients, and team members
  • Address customer inquiries and concerns promptly and courteously
  • Cultivate new business opportunities while maintaining existing relationships to enhance customer retention
  • Observe senior management to acquire effective sales techniques, problem-solving skills, and conflict resolution strategies
  • Inspire and guide the customer service and sales team to consistently deliver World-Class Service