Revenue Cycle Associate
2 months ago
Department: Business Office
Schedule: 8am-4:30pm; Full Time
Weekly Hours: 40
Position Summary:
Under the supervision of the Accounts Receivable Supervisor, the Patient Account Representative plays a crucial role in ensuring the effective collection and resolution of accounts receivable in line with the hospital's established policies and procedures. This role embodies the core values and philosophies of Parrish Healthcare.
Primary Responsibilities:
- Ensure timely collection and resolution of assigned accounts receivable, meeting established cash flow objectives.
- Assist patients in resolving insurance-related inquiries promptly.
- Manage an average of 50 accounts daily based on productive working hours.
- Conduct weekly follow-ups on accounts with balances over $10,000.
- Respond to payer denials within three business days of receipt.
- Utilize account reminders to follow up on aging accounts at least every 35 days.
- Timely escalate unresolved accounts to leadership.
- Verify accuracy of payments and appeal underpaid claims according to established guidelines.
- Maintain awareness of fire, disaster, and safety protocols relevant to the work environment.
Qualifications:
Education:
High School Diploma or GED is required.
Experience:
A minimum of one (1) year of experience in accounts receivable, with a preference for healthcare experience.
Licenses and Certifications:
No specific licenses or certifications required.
Benefits:
Eligible employees can participate in various PMC-sponsored benefits, including:
- Benefits commence on the first day of employment.
- Health, Dental, and Vision Insurance.
- 403(b) Retirement Plan.
- Tuition Reimbursement and Educational Assistance.
- Employee Assistance Program, Flexible Spending, and other applicable benefits.
- Annual accrual of 152 Personal Leave Bank (PLB) hours.
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