Service Desk Associate

2 weeks ago


Perry Hall, Maryland, United States Planet Fitness Full time
{"Job Title": "Service Desk Associate", "Job Summary": "We are seeking a highly motivated and customer-focused Service Desk Associate to join our team at Planet Fitness. As a Service Desk Associate, you will be responsible for providing exceptional customer service to our members and guests, while also maintaining the cleanliness and organization of our facility.", "Responsibilities": "

* Greet and welcome members and guests upon arrival and departure
* Monitor club access and ensure a safe and secure environment
* Answer questions and handle member and guest complaints in a professional and courteous manner
* Sell memberships and process transactions accurately and efficiently
* Maintain the cleanliness and organization of the facility, including the front desk, locker rooms, and equipment areas
* Perform other duties as assigned by management

", "Requirements": "

* High school diploma or equivalent required
* Previous customer service and sales experience preferred
* Basic computer literacy and ability to learn new software
* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and multitask effectively
* Physical ability to stand for long periods and lift up to 60 pounds

", "Benefits": "

* Competitive hourly rate
* Opportunities for advancement and professional growth
* Comprehensive training program
* Discounts on membership and services
* A fun and supportive work environment

"}

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