Customer Service Representative

1 month ago


Kenosha, Wisconsin, United States Valvoline Full time
Key Responsibilities:

As a Customer Service Advisor at Valvoline, you will be the primary point of contact for our customers, providing exceptional support and service to ensure their satisfaction and loyalty.

Key Accountabilities:

  • Provide timely and effective responses to customer inquiries, resolving issues and concerns in a professional and courteous manner.
  • Utilize product knowledge to offer solutions and recommendations that meet customer needs and exceed expectations.
  • Collaborate with internal teams to ensure seamless communication and resolution of customer issues.
  • Continuously improve customer service skills and product knowledge to stay up-to-date with industry trends and customer needs.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving and analytical skills.
  • Product knowledge and passion for delivering exceptional customer service.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive compensation and benefits package.


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