IT Technical Expert

5 days ago


Ann Arbor, Michigan, United States #twiceasnice Recruiting Full time
IT Technical Expert (Microsoft 365 Admin Exp. Req.) - HYBRID

This is a full-time, hybrid role with our client in the engineering and design industry.

We are seeking an experienced Microsoft 365 Administrator to join our team approximately two days per week based on project needs.

The ideal candidate will have prior Microsoft 365 administration experience and a solid understanding of network protocols, infrastructure, and best practices.

Responsibilities:
  • Manage, configure, and maintain Microsoft 365 services for a team of ~40 employees.
  • Use Microsoft Intune for device management across PC and Macintosh laptops.
  • Monitor and troubleshoot system reliability and performance of IT infrastructure components.
  • Provide general IT support and resolve technical issues across hardware and software platforms.
  • Set up and manage virtual machines, ensuring performance and updates.
  • Oversee hardware and equipment management, including setup, maintenance, and tracking.
  • Maintain firewalls to ensure network security & compliance with organizational policies.
  • Conduct security audits, ensuring compliance with standards.
  • Install and update operating systems, software, and patches.
  • Perform regular backups for Microsoft 365 and other IT systems.
  • Collaborate with other departments to implement new technologies and enhancements.
  • Develop and maintain IT documentation for configurations, processes, and procedures.
Qualifications:
  • 3+ years of experience with Microsoft 365 services administration required.
  • Hands-on experience with firewall configuration required.
  • Proficiency in setting up and managing virtual machines required.
  • Strong troubleshooting and technical support skills required.
  • Ability to work on-site ~three days per week required.

The estimated salary range for this position is $80,000 - $110,000 + Annual Profit Sharing + Benefits.



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