Customer Service Representative

1 month ago


Langhorne, Pennsylvania, United States CarMax Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Specialist. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless buying and selling experience for our customers.

Key Responsibilities
  • Provide exceptional customer service by guiding customers through the sales process and addressing any concerns or issues they may have.
  • Conduct vehicle condition assessments and communicate information to buyers to facilitate customer appraisals.
  • Check in and receive vehicles, complete daily scanning and reconciliation of vehicle inventory, and perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards.
  • Perform various administrative duties, including printing daily reports, maintaining transaction paperwork, and contacting finance companies regarding customer contracts.
  • Create service appointments and review repair order invoices for retail service work performed, ensuring accuracy of documentation for billing.
Requirements and Qualifications
  • Demonstrate exceptional communication skills and ability to build and maintain strong relationships with customers and colleagues.
  • Display confidence in self, the product, and CarMax, and balance the needs of the customer and the business when making decisions.
  • Seek to fully understand and meet customer needs, create win-win solutions to customer issues, and get work done well, on time, and follow the right process.
  • Perform multiple duties in a high-energy, fast-paced working environment, read, interpret, and transcribe data to maintain accurate records, and lift objects that weigh up to 25 lbs.
About CarMax

CarMax is a leading retailer of used cars, committed to delivering honest, transparent, and high-integrity experiences to our customers. We are a team of over 25,000 associates who work together to deliver iconic customer experiences and help every associate grow their career and achieve their best, at work and in their community.

We are an equal opportunity employer and welcome applications from all qualified candidates. Upon an applicant's request, we will consider reasonable accommodation to complete the CarMax Job Application.



  • Langhorne, Pennsylvania, United States State Farm Insurance Full time

    Customer Service Representative Job SummaryAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer support team, you'll be responsible for providing exceptional service to our customers, addressing their inquiries, and resolving any issues that may arise.Key Responsibilities:Assist...


  • Langhorne, Pennsylvania, United States Marmon Holdings, Inc. Full time

    Job Summary:As a Customer Service Representative at Marmon Holdings, Inc., you will play a vital role in ensuring that our customers receive exceptional service and support. Your primary responsibility will be to provide information and assist customers with product and service issues. This is a fantastic opportunity to grow your skills and experience in a...


  • Langhorne, Pennsylvania, United States Jason Carr - State Farm Agent Full time

    About the AgencyJason Carr and his team at State Farm have been serving the Jamison, PA area for over a decade. They pride themselves on providing efficient and professional service to their customers. As a State Farm agent, Jason and his team prioritize building strong relationships with individuals, families, and business owners, providing clear and...


  • Langhorne, Pennsylvania, United States Walmart Full time

    Job SummaryAs a Member Frontline Cashier at Sam's Club, you will play a vital role in providing exceptional customer service to our members. Your primary responsibility will be to operate the cash register, process transactions, and maintain a clean and organized workspace. You will also be responsible for answering member questions, resolving issues, and...


  • Langhorne, Pennsylvania, United States General Floor Industries Full time

    Elevate Your Career with General FloorAt General Floor, we're inviting you to be part of a thriving community that values teamwork, excellence, and outstanding customer service.Teamwork and Customer Focus: Be a pivotal part of our friendly environment where building strong customer relationships is the heart of what we do.As a Counter Sales Associate, you'll...


  • Langhorne, Pennsylvania, United States Fred Beans Full time

    Fred Beans Automotive Group has consistently been recognized as a Best Place to Work, and we're currently seeking a talented Customer Service Representative to join our team.As a key member of our retail team, you will be responsible for delivering exceptional customer experiences and providing top-notch service to our clients. If you're a people person with...


  • Langhorne, Pennsylvania, United States Marmon Holdings, Inc. Full time

    Job SummaryAs a Customer Service Representative at Marmon Holdings, Inc., you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to provide product and service information, as well as resolve product and service problems, ensuring customer satisfaction and loyalty.Key ResponsibilitiesReceive and...


  • Langhorne, Pennsylvania, United States Wawa Full time

    Key ResponsibilitiesGreet and engage with customers to provide an enjoyable shopping experience.Respond to customer inquiries and resolve any issues in a timely and professional manner.Operate a cash register, process transactions, and handle various payment methods.Maintain a clean and organized store environment by restocking shelves and...


  • Langhorne, Pennsylvania, United States ZOLL LifeVest Full time

    Job Title: Patient Service Representative - LifeVest TrainerJoin ZOLL LifeVest as a Patient Service Representative - LifeVest Trainer in an independent contractor role. As a LifeVest Trainer, you will train patients on the use and care of the LifeVest wearable cardioverter defibrillator (WCD).The ideal candidate will have 1 year of patient care experience,...


  • Langhorne, Pennsylvania, United States Jason Carr - State Farm Agent Full time

    About the AgencyWe are a dedicated team at Jason Carr - State Farm Agent, serving the Jamison and surrounding areas with over a decade of experience in the insurance sector.Our team's primary focus is on delivering efficient and professional service to our customers. As a State Farm agent, we prioritize providing individuals, families, and business owners...


  • Langhorne, Pennsylvania, United States Trinity Health Full time

    Job Summary:We are seeking a Patient Access Representative to join our team at St. Mary Medical Center. As a key member of our Patient Access team, you will be responsible for performing all outpatient, emergency room, and inpatient registration functions, including upfront cash collections and insurance verification. You will ensure that patients meet...


  • Langhorne, Pennsylvania, United States Trinity Health Full time

    Job Summary: We are seeking a Patient Access Representative to join our team at St. Mary Medical Center.Responsibilities:Verify insurance benefits and check for necessary pre-certification, authorization, and referral.Perform medical necessity checks where required.Secure patient signatures for required hospital forms and collect patient financial...


  • Langhorne, Pennsylvania, United States Trinity Health Full time

    Job Summary:The Patient Access Representative is responsible for performing all outpatient, emergency room, and inpatient registration functions, including upfront cash collections and insurance verification. This role ensures that patients meet financial requirements, provides general information to hospital users, patients, and families, and communicates...


  • Langhorne, Pennsylvania, United States Burlington Full time

    As a Retail Sales Associate at Burlington Stores, Inc., you will be the face of our brand, providing world-class service to our customers. If you are an outgoing, upbeat, and organized individual who thrives in a fast-paced environment, we want to hear from you!Key Responsibilities:Greet and assist customers, ensuring a positive shopping experienceMaintain a...

  • Sales Representative

    2 weeks ago


    Langhorne, Pennsylvania, United States Jared Full time

    At Jared, we're looking for a talented Sales Associate to join our team. As a Jewelry Specialist, you'll be responsible for providing exceptional customer service and creating memorable shopping experiences.Key Responsibilities:Engage customers in conversation to understand their needs and desiresPresent merchandise and share detailed information regarding...


  • Langhorne, Pennsylvania, United States Family Service Association Of Bucks County Full time

    Job DescriptionHousing Link Call Center NavigatorThis role is part of the Bucks County Housing Link Helpline service, which serves as a starting point for a countywide coordinated entry system for residents who are homeless or at risk of homelessness.Key Responsibilities:Answer and respond to inquiries via phone, email, or other means of...

  • Server Representative

    1 month ago


    Langhorne, Pennsylvania, United States IOP Hospitality Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Server to join our team at IOP Hospitality. As a Server, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key ResponsibilitiesProvide top-notch service to guests, ensuring their needs are met and exceeded.Take...


  • Langhorne, Pennsylvania, United States HomeSense Full time

    Customer Experience AssociateAt HomeSense, we're dedicated to delivering exceptional customer experiences. As a Customer Experience Associate, you'll play a vital role in ensuring our customers feel valued and supported.Key Responsibilities:Engage with customers to understand their needs and preferencesProvide personalized recommendations to enhance their...


  • Langhorne, Pennsylvania, United States ECI Comfort Full time

    Job OverviewWe are seeking a skilled HVAC Service Technician to join our team at ECI Comfort. As a key member of our team, you will be responsible for providing top-notch service to our customers, ensuring their comfort and satisfaction with our products and services.Key ResponsibilitiesProvide exceptional customer service, ensuring a 5-star experience for...


  • Langhorne, Pennsylvania, United States Service Master clean Full time

    About ServiceMaster CleanWe are a leading professional cleaning company providing janitorial, commercial, and residential cleaning services. Our custom cleaning solutions, quality assurance program, and professional staff have set us apart in the market and contributed to our growth. Our housekeeping programs service thousands of hospitals, school systems,...