Customer Service Liaison
3 weeks ago
Job Summary
As a Customer Service Representative at Marmon Holdings, Inc., you will play a vital role in delivering exceptional customer experiences. Your primary responsibility will be to provide product and service information, as well as resolve product and service problems, ensuring customer satisfaction and loyalty.
Key Responsibilities
- Receive and accurately track customer inquiries and issues.
- Provide timely and effective solutions to customer problems.
- Collaborate with internal teams to resolve complex customer issues.
- Develop and maintain a deep understanding of our products and services to effectively communicate with customers.
Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong problem-solving skills and attention to detail.
- Proficiency in using technology to manage customer interactions.
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