Patient Access Representative
2 days ago
Job Summary: We are seeking a Patient Access Representative to join our team at St. Mary Medical Center.
Responsibilities:
- Verify insurance benefits and check for necessary pre-certification, authorization, and referral.
- Perform medical necessity checks where required.
- Secure patient signatures for required hospital forms and collect patient financial responsibility when necessary.
- Provide professional, quality customer service and timely resolution to customer problems.
- Communicate revenue cycle-related issues to patients, physicians, and hospital colleagues.
Requirements:
- High school diploma or equivalent.
- Associate degree (preferred).
- Minimum 2-4 years of related experience in insurance verification and medical office/hospital customer service.
Our Commitment to Diversity and Inclusion: Trinity Health is an equal opportunity employer and values diversity, equity, and inclusion in all aspects of our business.
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