Customer Support Specialist

4 days ago


Ashburn, Virginia, United States MBO Partners Full time

Role Summary

The Client Care Specialist plays a critical role in delivering exceptional customer experiences by providing timely and effective solutions to customer inquiries and issues.

 

Key Responsibilities

This position involves:

  • Managing incoming support requests through phone calls, emails, and online chats.
  • Providing accurate and timely information to customers regarding their accounts and services.
  • Collaborating with internal teams to resolve customer complaints and disputes.
  • Analyzing data to identify trends and areas for improvement.

 

Requirements

To excel in this role, you should possess:

  • A Bachelor's degree preferred.
  • 1+ years of Customer Service or related experience.
  • Strong communication and problem-solving skills.
  • Ability to work in a fast-paced environment and meet deadlines.

 

About Us

MBO Partners is a forward-thinking company that empowers individuals to achieve their goals and live fulfilling lives. We value innovation, creativity, and collaboration, and we're committed to making a positive impact on the world.



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