Customer Service Operations Specialist

1 week ago


Ashburn, Virginia, United States CPG Full time

About the Role

">

We are seeking a skilled Customer Service Operations Specialist to join our team at CPG. In this role, you will be responsible for coordinating service operations and ensuring timely resolutions to customer issues.

Key Responsibilities:

  • Scheduling and Dispatching: Accept in-bound service calls and dispatch technicians as needed to ensure efficient resolution of customer requests.
  • Monitoring Customer Systems: Virtually monitor customer systems to ensure all equipment is functioning properly.
  • Preventative Maintenance: Maintain the preventative maintenance schedule for assigned customers, ensuring that all services are completed as contracted.
  • Communication: Provide clear and timely communication to customers and internal teams throughout the service process.

Requirements:

  • Experience: At least 4 years of scheduling/monitoring experience.
  • Data Center Environments: Experience working with data center environments is a plus.
  • Customer Service Skills: Excellent customer service skills and ability to multitask efficiently.

Benefits

  • Health Benefits: Comprehensive medical, dental, and vision insurance.
  • Paid Time Off: Generous paid time off policy.
  • 401K Plan: Employer-matched 401(k) plan.

Compensation

The estimated salary range for this role is $61,400 - $84,100 per year, based on location and experience.



  • Ashburn, Virginia, United States Harris Teeter Full time

    Retail Store Associate OpportunityHarris Teeter is seeking a skilled Bagging Specialist to join our team. In this role, you will:Deliver exceptional customer experiences through attentive and courteous serviceMaintain a clean and organized workspace to ensure efficient operationsCollaborate with colleagues to achieve sales goals and enhance customer...


  • Ashburn, Virginia, United States Air Culinaire Worldwide Full time

    At Air Culinaire Worldwide, we are seeking a highly skilled Customer Service Delivery Specialist to join our team. This role is responsible for delivering exceptional customer service and ensuring timely delivery of orders while maintaining a safe and clean environment.Key ResponsibilitiesDeliver catering orders and concierge items in a safe and timely...


  • Ashburn, Virginia, United States Experis Full time

    Security Operations SpecialistEstimated salary: $90,000 - $120,000 per year.We are looking for a skilled Security Operations Specialist to join our team at Experis in Ashburn, VA. As a Security Operations Specialist, you will be responsible for conducting near real-time security monitoring, detecting and analyzing security incidents, and addressing customer...


  • Ashburn, Virginia, United States NTT America Solutions, Inc. Full time

    Job DescriptionWe are seeking a skilled Customer Service Technician to join our data center operations team at NTT DATA. This is a unique opportunity to work with a leading provider of business and technology services, serving 75% of the Fortune Global 100.About the RoleAs a Customer Service Technician, you will be responsible for providing exceptional...


  • Ashburn, Virginia, United States QTS Realty Trust , Inc. Full time

    QTS Realty Trust , Inc. is a leading provider of data center solutions, and we're seeking a highly skilled Data Center Technician II - Operations Specialist to join our team.Job SummaryAs a Data Center Technician II - Operations Specialist, you will be responsible for ensuring the smooth operation of our data centers. This includes performing routine...


  • Ashburn, Virginia, United States Direct Line Global Full time

    Project Operations Specialist NeededWe are seeking a highly motivated Project Operations Specialist to join our dynamic team at Direct Line Global. As a project operations specialist, you will be responsible for coordinating and managing data center projects from conception to completion. Your primary focus will be on developing project strategies, ensuring...


  • Ashburn, Virginia, United States OPSPro, LLC Full time

    Job DescriptionWe are seeking an experienced Financial Operations Specialist to join our team at OPSPro, LLC. This role is responsible for managing day-to-day tasks that support the accounting cycle on behalf of our clients. The estimated salary for this position is $65,000 - $80,000 per year.Key Responsibilities:Manage Accounts Payable (invoice entries,...


  • Ashburn, Virginia, United States British Swim School Full time

    About UsAt British Swim School, we're dedicated to making a meaningful impact in our communities. Our mission is to ensure that every person, regardless of age or ability, has the opportunity to become a safe and happy swimmer.Job OverviewWe're seeking a highly motivated and customer-service-oriented Marketing Assistant/Customer Service Representative to...


  • Ashburn, Virginia, United States Digital Realty Full time

    Data Center Operations Specialist**Job Summary:**We are seeking a highly skilled Data Center Operations Specialist to join our team at Digital Realty. As a key member of our operations team, you will be responsible for monitoring and maintaining the integrity of our mission critical data centers.**Key Responsibilities:*** Monitor building infrastructure...


  • Ashburn, Virginia, United States Giant Food Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a keen eye for detail and a knack for multitasking? Giant Food is seeking a Retail Service Specialist to join our team.In this role, you'll be responsible for maintaining deli cases, handling cash transactions, and providing top-notch customer service. You'll also play a key...


  • Ashburn, Virginia, United States NTT DATA Corporation Full time

    Job OverviewWe are seeking a skilled and customer-focused Dedicated Service Desk Specialist to join our team. This role is responsible for providing exceptional technical support to users, troubleshooting complex issues, and escalating incidents to ensure timely resolution.


  • Ashburn, Virginia, United States Gray Tier Technologies LLC Full time

    Cyber Threat Operations SpecialistAt Gray Tier Technologies LLC, we are seeking a highly skilled Cyber Threat Operations Specialist to join our team. This role requires expertise in threat hunting, incident response, and security operations.The estimated salary for this position is $120,000 - $180,000 per year.Job Description:We are looking for an...


  • Ashburn, Virginia, United States HonorVet Technologies Full time

    Job Title: Customer Service Representative IIJob Description:HonorVet Technologies is seeking an experienced Customer Service Representative II to join our team. In this role, you will be responsible for delivering exceptional customer service, resolving customer inquiries, and providing support for our sales team.Main Responsibilities:Enter and check orders...


  • Ashburn, Virginia, United States Walgreens Full time

    As a Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. Your primary role will be to model this service on the sales floor and through interactions with customers. You will register sales on assigned cash registers and provide customers with courteous, fair, friendly, and...


  • Ashburn, Virginia, United States 7-Eleven Full time

    Job Title: Customer Service RepresentativeAt 7-Eleven, we're looking for a friendly and efficient Customer Service Representative to join our team. As a key member of our store staff, you'll provide exceptional customer service, drive sales through effective communication, and maintain a clean environment.Estimated Salary: $15-$18 per hourAbout the...


  • Ashburn, Virginia, United States Giant Food Full time

    Are you looking for a career that offers opportunities for growth and development? Look no further than Giant Food!">As a Customer Service Representative, you'll be responsible for ensuring that our customers receive exceptional service and support throughout their shopping experience.">We're looking for individuals who are passionate about delivering...


  • Ashburn, Virginia, United States Amenity Day Spa Full time

    Job OverviewWe are seeking a highly skilled Customer Service Coordinator to join our team at Amenity Day Spa. As a key member of our front-line staff, you will be the first point of contact for our clients and play a vital role in ensuring their overall experience is exceptional.With a strong focus on customer satisfaction, we are looking for an individual...


  • Ashburn, Virginia, United States Mub Inc Full time

    Mub Inc. is hiring a Customer Service Representative to provide exceptional service to customers at our store located in Washington Dulles International Airport.This is a full-time position with an estimated salary of $37,000 per year, including benefits such as flexible schedule and a family atmosphere.The successful candidate will possess strong...


  • Ashburn, Virginia, United States Leidos Full time

    Leidos is seeking an experienced Cyber Security Operations Center Incident Response Specialist to support this highly visible cyber security operations center (SOC) for Customs and Border Protection (CBP), cyber analysis, application development, and a 24x7x365 support staff.About the JobThe Department of Homeland Security (DHS), Customs and Border...


  • Ashburn, Virginia, United States Thompson Hospitality Full time

    Overview:We are seeking a highly skilled and friendly Customer Service Representative to join our team at Big Buns in One Loudoun. As a Cashier, you will be the face of our restaurant, providing exceptional service and ensuring a smooth and efficient ordering process for our guests.Salary: $12-$15 per hourResponsibilities:Greet guests warmly and provide menu...