Receptionist

2 weeks ago


Rapid City, South Dakota, United States Black Hills Pediatrics, L.L.P. Full time
Receptionist/Appointment Scheduling

We are seeking a highly organized and detail-oriented Receptionist/Appointment Scheduler to join our team at Black Hills Pediatrics, L.L.P.

Key Responsibilities:

  • Answer and direct phone calls, schedule appointments, and manage patient records.
  • Use electronic medical software to schedule return appointments and update patient information.
  • Collect account balances and co-pays, and verify insurance eligibility.
  • Assist with patient check-in, medical record scanning, and other administrative tasks as needed.
  • Maintain confidentiality and handle sensitive patient information with discretion.
  • Develop strong communication and interpersonal skills to effectively interact with patients, staff, and management.
  • Work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • Previous experience in a medical office setting or customer service role.
  • Strong organizational and time management skills, with attention to detail and accuracy.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to maintain confidentiality and handle sensitive patient information.

What We Offer:

  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A 401(k) matching program and paid time off.
  • A dynamic and supportive work environment, with opportunities for professional growth and development.

We look forward to reviewing your application and discussing this opportunity further.


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