Customer Service Representative
3 weeks ago
Job Description
Serra Automotive Group is seeking a skilled Receptionist to provide exceptional customer service and administrative support to our team. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment.
Key Responsibilities:
- Answer and direct dealership group calls in a professional and friendly manner
- Greet and receive prospects and customers, providing a warm and welcoming experience
- Assist in scheduling and confirming sales appointments, ensuring seamless communication with the sales team
- Work cooperatively with the sales team to provide exceptional customer service
- Communicate with callers and visitors in a professional, friendly, and efficient manner
- Type memos, correspondence, reports, and other documents as needed
Requirements:
- Excellent communication and interpersonal skills
- Professional presentation and a clean driving record
- Punctual nature and ability to handle schedule flexibility
- A valid driver's license and a professional appearance
About Us:
Serra Automotive Group is a leading automotive dealer group headquartered in Birmingham, Alabama. We are committed to providing an exceptional customer experience and are seeking a skilled Receptionist to join our team.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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