Retail Operations Manager
6 days ago
Job Summary:
Kwik Fill is seeking a highly motivated and experienced Assistant Manager to join our team. As an Assistant Manager, you will play a key role in the success of our store by providing exceptional customer service, leading a team of retail professionals, and driving sales growth.
Key Responsibilities:
- Assist in the training and development of store personnel to ensure they have the skills and knowledge needed to provide excellent customer service and meet sales targets.
- Provide guidance and support to store staff to ensure they are working efficiently and effectively to meet business objectives.
- Operate the cash register accurately and process transactions in a timely and efficient manner.
- Price, stock, and face merchandise to ensure it is visually appealing and easy to find.
- Account for all shift and daily transactions accurately and ensure that all financial records are up to date.
- Assist with inventory management, including ordering and receiving stock, and maintaining accurate inventory records.
- Develop and implement strategies to drive sales growth and improve customer satisfaction.
Requirements:
- High school diploma or equivalent required; associate's or bachelor's degree in business or a related field preferred.
- Minimum 2 years of retail experience, with a focus on customer service and team leadership.
- Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of customers and colleagues.
- Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
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