Medical Receptionist

2 weeks ago


Bronx, New York, United States Essen Medical Associates Full time
Job Summary:

Essen Health Care is seeking a highly organized and detail-oriented Front Desk Staff to join our team. As the first point of contact for patients and visitors, you will play a vital role in creating a positive and welcoming atmosphere. Your primary responsibilities will include assisting patients, managing incoming calls, scheduling appointments, and maintaining an organized environment.

Responsibilities:
  • Welcome and assist patients as they arrive, creating a positive and friendly atmosphere.
  • Address patient inquiries with professionalism and provide helpful information as needed.
  • Contact patients to confirm upcoming appointments and provide necessary information.
  • Efficiently manage patient check-in and check-out processes, ensuring accuracy in records.
  • Facilitate the conversion of patient primary care providers as needed.
  • Collect and process patient copayments accurately and efficiently.
  • Provide patients with all discharge/check out orders, forms, and letters.
  • Check incoming supplies and schedule maintenance for office equipment.
  • Ensure all administrative tasks, including Admin parcs, are completed in a timely manner.
  • Assist patients with scheduling transportation as needed.
  • Ensure the proper closure of all visits by the end of each day.
  • Guide and help patients with primary care assignments as needed.
Qualifications:
  • High School Diploma or General Education Degree (GED)
  • Minimum 6 months of customer service experience
  • Beginner-level proficiency in using Microsoft Office and Google Suite
  • Familiarity with eCW is preferred

Essen Health Care is an equal opportunity employer and seeks candidates who desire to work in and serve an ethnically diverse population.



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