Retail Associate
1 week ago
POSITION SUMMARY
Become a part of our dedicated team at Tandy Leather as a Retail Sales Associate, where your role will be to warmly welcome and assist our valued customers. We seek individuals who have a genuine enthusiasm for retail, crafting, and delivering outstanding customer service. Previous sales experience is not necessary; just bring your positive energy and willingness to learn.
JOB TITLE
Retail Sales Associate
REPORTS TO
Store Manager
LOCATION
Store Location
KEY RESPONSIBILITIES
Customer Interaction and Sales
- Greet and assist customers both in-store and via phone with a friendly demeanor.
- Guide customers in selecting products and share detailed product knowledge.
- Utilize active listening skills to identify customer needs and facilitate sales.
- Keep customers informed about their order status and ensure they receive their items.
Store Management
- Process purchases and returns accurately and efficiently.
- Support merchandise stocking and maintain inventory organization.
- Adhere to store opening and closing protocols while keeping the retail area tidy.
- Create and update customer profiles for better service.
- Notify management of any security concerns.
- Assist with various store operations as required.
Product Knowledge and Leathercrafting
- Acquire and demonstrate knowledge of product features and benefits to customers.
- Exhibit a willingness to conduct classes for customers interested in learning.
QUALIFICATIONS
- Motivated to achieve retail sales goals and provide excellent customer service.
- Personable and engaging with customers.
- Team-oriented individual who can also work independently.
- Flexible and adaptable to a dynamic work environment.
- Physically capable of performing all job duties.
- Basic computer proficiency is necessary.
- Strong communication skills are essential.
PHYSICAL REQUIREMENTS
- Ability to remain on your feet and move for extended periods.
- Capable of lifting items weighing up to 30 lbs.
- Willingness to stoop, kneel, and climb ladders as needed.
- Requires good vision and the ability to adjust focus.
EQUAL EMPLOYMENT OPPORTUNITY
Tandy Leather is committed to providing equal employment opportunities in all areas. We do not discriminate based on any legally recognized basis.
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