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Retail Cashier Associate

2 months ago

Sheridan, Wyoming, United States Holidayinnclub Full time

Retail Cashier - Full Time

Job Category: Resort Operations

Job Details

Description

This role is essential in providing exceptional service to every guest by fostering a welcoming atmosphere. Responsibilities include greeting and recognizing guests, maintaining thorough product knowledge, assisting with inquiries, and offering recommendations to enhance their experience.

KEY RESPONSIBILITIES

  1. Welcome all guests and deliver exemplary customer service.
  2. Assist guests with payment and billing transactions.
  3. Perform food service and handling duties as required.
  4. Respond to inquiries regarding all food and beverage offerings.
  5. Undertake additional tasks as assigned.

EDUCATION AND EXPERIENCE

A high school diploma or GED is required.

QUALIFICATIONS

  • Must be at least 21 years of age.
  • Exceptional guest relations skills with the ability to address guest questions effectively.
  • Ability to learn cash handling procedures and operate POS systems for transaction processing.
  • Excellent verbal and written communication skills are essential.
  • Comprehensive knowledge of the menu with the capability to promote additional items.
  • Proficient in speaking, writing, and understanding the English language.
  • Able to thrive in a fast-paced, high-demand work environment.