Customer Service Associate
1 week ago
The Cannabist Company - Retail Sales Associate Overview
Reports to: General Manager
Position Summary: Retail Sales Associates play a crucial role in assisting customers with their medical cannabis needs. They are responsible for guiding patients to ensure they receive the appropriate products tailored to their specific health conditions.
Work Schedule: Availability to work between 20-28 hours weekly, including weekends.
Compensation: $17 per hour
Key Responsibilities:
- Accurately complete and file all necessary intake documentation
- Verify patient purchase limits
- Deliver outstanding customer service
- Address customer inquiries regarding product offerings
- Maintain patient records
- Process customer orders efficiently
- Promote and sell the company's product range
- Establish trust and rapport with customers
Required Qualifications:
- Minimum age of 21 years
- At least two years of experience in customer service
- Prior retail experience is preferred
- Familiarity with Point-of-Sales systems
- Proficient in Windows Operating System and Microsoft Outlook
Additional Considerations:
- Ability to stand, walk, or sit for extended durations
- Capability to lift items weighing up to 10 pounds
- Strong verbal communication skills
About The Cannabist Company:
The Cannabist Company, previously known as Columbia Care, stands as a prominent provider of cannabis products and services throughout the United States. The organization operates dispensaries and cultivation facilities, delivering top-tier products to both medical and recreational markets. Their portfolio includes well-known brands such as Seed & Strain and Triple Seven.
The Cannabist Company is committed to offering competitive salaries, a comprehensive benefits package, training opportunities, and a dedication to diversity and inclusion. The company has earned recognition as one of America's leading employers in the cannabis industry.
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