Housekeeper - Holiday Inn, Midland

4 weeks ago


Midland, Michigan, United States Suburban Inns Full time
Job Summary

The Housekeeper role at Suburban Inns is a dynamic and fast-paced position that requires a high level of energy and enthusiasm. As a Housekeeper, you will be responsible for ensuring the cleanliness and overall appearance of guest rooms, hallways, and public areas, while adhering to Suburban Inns' Core Values and IHG standards.

Key Responsibilities:

  • Report to work in uniform, presented professionally, neat, and clean
  • Greet all guests in a friendly and positive manner, making personal connections to make them feel welcome and valued
  • Anticipate and meet the needs and expectations of our guests, going above and beyond to ensure their satisfaction
  • Communicate regularly with the Executive or Assistant Executive Housekeeper to ensure all early outs, late checkouts, etc. are taken care of accordingly
  • Stock housekeeping carts with supplies and amenities needed throughout the shift
  • Clean rooms according to Suburban Inns and IHG standards, including scrubbing floors, sinks, toilets, and showers, removing used guest amenities and linens, and restocking amenities
  • Dust and clean room furniture, decorations, appliances, and structural surfaces, and vacuum entire bedrooms and hallways
  • Complete extra tasks assigned, including hallways, storage, and extra items

Requirements:

  • Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions, good communication skills
  • Formal Education and Job-Related Experience: None
  • License, Training, and/or Certification Required: Hazcom Training, Bloodborne Pathogen Training (may be completed upon hire)
  • Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments, schedule varies according to business demands and needs

Uniform and Appearance Guidelines:

  • Uniform: Uniform and name tag provided, close-toed, non-slip shoes are the responsibility of the Team Member
  • Appearance: Hair must be kept well-groomed, all facial piercings and tattoos that are not covered by a work uniform must be approved by management


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