Housekeeper - Holiday Inn, Midland
4 weeks ago
The Housekeeper role at Suburban Inns is a dynamic and fast-paced position that requires a high level of energy and enthusiasm. As a Housekeeper, you will be responsible for ensuring the cleanliness and overall appearance of guest rooms, hallways, and public areas, while adhering to Suburban Inns' Core Values and IHG standards.
Key Responsibilities:
- Report to work in uniform, presented professionally, neat, and clean
- Greet all guests in a friendly and positive manner, making personal connections to make them feel welcome and valued
- Anticipate and meet the needs and expectations of our guests, going above and beyond to ensure their satisfaction
- Communicate regularly with the Executive or Assistant Executive Housekeeper to ensure all early outs, late checkouts, etc. are taken care of accordingly
- Stock housekeeping carts with supplies and amenities needed throughout the shift
- Clean rooms according to Suburban Inns and IHG standards, including scrubbing floors, sinks, toilets, and showers, removing used guest amenities and linens, and restocking amenities
- Dust and clean room furniture, decorations, appliances, and structural surfaces, and vacuum entire bedrooms and hallways
- Complete extra tasks assigned, including hallways, storage, and extra items
Requirements:
- Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions, good communication skills
- Formal Education and Job-Related Experience: None
- License, Training, and/or Certification Required: Hazcom Training, Bloodborne Pathogen Training (may be completed upon hire)
- Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments, schedule varies according to business demands and needs
Uniform and Appearance Guidelines:
- Uniform: Uniform and name tag provided, close-toed, non-slip shoes are the responsibility of the Team Member
- Appearance: Hair must be kept well-groomed, all facial piercings and tattoos that are not covered by a work uniform must be approved by management
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