In-Office Phlebotomy Billing Specialist

2 weeks ago


Phoenix, Arizona, United States Unique Lab Services LLC Full time
Job Summary

The In-Office Phlebotomy Billing & Internal Communications Coordinator plays a vital role in facilitating data entry into our Electronic Health Record (EHR) system, ensuring seamless communication between departments, and providing exceptional customer service to patients and providers. This position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities
  • Enter patient demographics and billing information accurately and efficiently into our EHR system.
  • Communicate effectively with patients, providers, and internal teams to resolve issues and answer questions.
  • Maintain patient documentation and ensure confidentiality in accordance with HIPAA policies.
  • Assist with problem-solving and error resolution, utilizing critical thinking and problem-solving skills.
  • Participate in quality initiatives, such as audits and data collection, to ensure compliance and excellence in patient care.
  • Perform other duties as assigned to support the team and achieve business objectives.
Requirements
  • High school diploma or equivalent required; medical billing certification or diploma preferred.
  • Minimum 5 years of medical services experience, with 3 years in medical billing and/or customer service.
  • Strong communication and problem-solving skills, with the ability to work effectively in a team environment.
  • Proficiency in Google Workspace and Patient Management System (electronic medical record) software.
  • Ability to communicate in multiple languages, with Spanish preferred.
Work Environment

This is a fully remote position, requiring a reliable internet connection and a quiet, distraction-free workspace. The ideal candidate will be self-motivated, organized, and able to work independently with minimal supervision.



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