Billing Specialist PRN

5 days ago


Phoenix, Arizona, United States EXOS Full time
Job Summary

The Billing Specialist will be responsible for maintaining the revenue cycle management for EXOS Institute locations. This role will also be responsible for training new billing and client-facing positions as it relates to the EXOS Institute PT business.

Key Responsibilities
  • Accurately verify insurance benefits and complete verification summaries, including insurance verification forms.
  • Complete assigned MBO queues in pre-registration, charge review, and claim edits in a timely and accurate manner.
  • Adhere to productivity and quality standards set forth by Administrative Leadership.
  • Answer phone calls in a timely manner, assist or direct the caller to the appropriate person or department.
  • Document, track, and communicate any concerns regarding work queues and/or insurance verification problems to the Facility Manager and PT Director.
  • Maintain active credentials to all assigned payor portals.
  • Manage A/R for multiple clinical locations.
  • Be proficient in EMR platforms, particularly WebPT, and maintain client relations through scheduling therapy appointments, massage appointments, and timely communications with clients via email or phone.
  • Communicate with billing specialists at other clinical locations to ensure revenue cycle management is up to date and appropriately tracked.
Requirements
  • Bachelor's Degree
  • 2 years of experience in an administrator/front desk role in a medical office (e.g., physician, physical therapy, chiropractor, dental office)
  • Previous physical therapy billing experience
  • Excellent communication skills and organization
  • Ability to coordinate internal and external communications in a professional and timely manner
  • Understanding of HIPAA Laws and Protected Health Information
  • Proficiency in Microsoft Office/Google Sheet/Docs
  • Experience with an electronic medical records system preferred
  • Experience working with former/current professional athletes
About EXOS

EXOS is an industry leader in holistic human performance, preparing individuals to achieve and exceed their goals. With a presence in over 400 locations globally, EXOS offers coaching, methodology, programming, and technology to various audiences, including elite athletes, military personnel, employees of Fortune 100 companies, and community members.

Our employer solutions include fitness center management, on-site coaching and classes, and the Exos Fit app, as well as immersive team-building experiences and virtual personal development programming. Our professional athlete training programs propel elite athletes to new heights in the NFL combine and NBA Draft each year, and our practitioner education courses and workshops provide industry professionals ongoing opportunities for development.

We are an equal opportunity employer and are committed to creating an inclusive and welcoming workplace for all. We invite applicants from a wide variety of identities, ideas, perspectives, and experiences and encourage people from underrepresented backgrounds to apply.


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