Customer Loan Solutions Leader

3 weeks ago


Cathedral City, California, United States OneMain Financial Full time

About the Role

As a key member of our team, you will assist Branch Managers in creating a productive work environment that fosters exceptional customer experiences. You will provide leadership and training to branch staff, setting an example by delivering personal loan solutions through underwriting decision making and collection activities.

This role is designed for professional growth, serving as a developmental opportunity for future leadership positions within the branch network.

Key Responsibilities

  • Demonstrate results in individual and branch sales and collections goals, meeting customer expectations
  • Develop new relationships and maintain existing ones with customers throughout the loan process and life cycle
    • Present financial solutions tailored to customer needs, aligning with their goals
      • Offer optional insurance products to customers
        • Ensure customers understand the terms and conditions of their loan
          • Maintain proficiency in credit underwriting techniques and sales tools
            • Manage the entire loan lifecycle, including closing loans, collections, compliance, and regulations
              • Assist in training and coaching Branch Team Members and provide interim leadership during Branch Manager absences

Requirements

  • H.S. Diploma/GED required
    • Proven experience achieving established business objectives
      • Financial services leadership experience
        • Able to obtain Insurance Licensing within 6 months if state requires

Preferred Qualifications

  • Bachelor's degree in business, finance, or related field

The estimated annual salary range for this position is $53,400 - $63,600, based on various factors such as skills and experience. This role also includes a competitive additional compensation program tied to individual and company performance.

About Us

We offer a career path with potential for advancement, including opportunities to become a Branch Manager or District Manager through robust training programs. Our comprehensive benefits package includes:

  • Health and wellbeing options (medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances)
    • Up to 4% matching 401(k) plan
      • Employee Stock Purchase Plan (10% share discount)
        • Tuition reimbursement
          • Paid time off (15 days vacation per year, plus 2 personal days, prorated based on start date)
            • Paid sick leave (prorated based on start date)
              • Paid holidays (7 days per year, based on start date)
                • Paid volunteer time (3 days per year, prorated based on start date)

We are OneMain Financial, the leader in providing responsible access to credit for nonprime customers. Since 1912, we've helped millions of people get the money they need today and reach their goals tomorrow. Our growing suite of personal loans, credit cards, and other products helps people borrow better and work towards a brighter future.

In our over 1,300 branch locations across the U.S., team members help solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures, and extending household budgets. We meet customers where they want to be - in person, by phone, or online.

We're committed to an inclusive culture, career development, and impacting the communities where we live and work. Join us and shine with OneMain.



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