Senior Compliance Analyst

5 days ago

Irvine, California, United States Qcells Full time
Job Description

Qcells is seeking a highly skilled Senior Compliance Analyst to join our team in Irvine, CA; San Francisco, CA; or Teaneck, NJ. As a key member of our Compliance department, you will play a critical role in ensuring the effective implementation of regulatory requirements and internal policies.

Key Responsibilities:

  • Conduct thorough reviews of complaints, identifying root causes and assessing adherence to regulations and internal policies.
  • Prepare and present comprehensive reports, including recommendations for improvement in complaint handling, policies, and procedures.
  • Develop and implement corrective action plans to address identified issues in complaint resolution processes.
  • Work collaboratively with Compliance leadership to ensure the effective implementation of corrective actions.
  • Promote a culture of fair lending practices and ethical complaint resolution within the organization.
  • Liaise with relevant departments (e.g., Customer Service, Legal) to ensure information sharing and coordinated efforts in addressing customer complaints.
  • Monitor and analyze complaint data to identify emerging trends and potential risks.
  • Perform other duties as assigned by the Senior Manager, Compliance & Audit or Chief Compliance Officer.

Requirements:

  • Bachelor's degree in finance, business, operations, or other related field.
  • Minimum of 5+ years of experience in finance, compliance, risk or operations environment.
  • Minimum of 5+ years' experience in the fintech lending sector.
  • Comprehensive working knowledge of financial protection laws and regulations, as well as industry best practices associated with consumer lending and servicing.
  • Excellent oral and written communication skills with the ability to communicate with executives.
  • Previous solar industry experience is a plus.
  • Proficiency in Microsoft Excel, Outlook, and Teams.
  • Strong skills in analytical thinking, priority-driven execution, and team collaboration.
  • Experience with CRM software, preferably Salesforce.

About Qcells:

Qcells is a leading global solar energy company that provides high-performance solar cells and modules. We are committed to delivering innovative solutions that meet the evolving needs of our customers. Our team is passionate about making a positive impact on the environment and driving sustainable growth.

What We Offer:

  • A competitive salary range, influenced by a wide array of factors including skill set, education, licenses and certifications, essential job duties and requirements, and the necessary experience relative to the job's minimum qualifications.
  • A dynamic and supportive work environment that fosters collaboration and innovation.
  • Opportunities for professional growth and development in a rapidly evolving industry.

Equal Employment Opportunity:

Qcells is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.

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