Patient Care Specialist

2 weeks ago


Pottsville, Pennsylvania, United States Jushi USA Full time
Job Title: Patient Care Consultant

At Jushi USA, we are seeking a highly skilled Patient Care Consultant to join our team. As a Patient Care Consultant, you will play a vital role in delivering exceptional customer service and creating a unique shopping experience for our patrons.

Key Responsibilities:

  • Provide outstanding customer service to patrons by answering questions and addressing concerns in a professional and courteous manner.
  • Lead tours of the sales floor, making product recommendations based on ongoing research of available products.
  • Retain comprehensive knowledge of patient and member benefits, discounts, coupons, and promotions, encouraging memberships for medical guests.
  • Abide by product handling procedures, including company safety and health policies as well as regulatory agency compliance.
  • Maintain a clean and organized store environment by stocking retail items and supplies, sweeping, mopping, and sanitizing.
  • Operate cash register, computer-based POS system, and cash drawer.
  • Work collaboratively with the team to ensure sales, guest satisfaction, and compliance goals are met.

Requirements:

  • High School diploma or General Education Development (GED) required.
  • Associate or Bachelor's degree in any field preferred.
  • Minimum of 2 years experience in customer service in retail.
  • Excellent computer, mathematical, language, and reasoning skills.
  • Bilingual in Spanish preferred.
  • Excellent multi-tasking skills over the phone and in-person.
  • Occasional local travel may be required.

About Jushi USA:

Jushi USA is a vertically integrated, multi-state cannabis company that develops and operates high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, and a cutting-edge online platform. We are committed to delivering a sophisticated, data-driven, modern cannabis experience.

Why Join Our Team:

At Jushi USA, we offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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