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In-Store Experience Specialist
2 months ago
Job Summary:
We are seeking a highly skilled and creative individual to join our team as an In-Store Experience Specialist. As a key member of our Golden Goose team, you will be responsible for delivering an exceptional in-store experience to our customers through artistic customization.
Key Responsibilities:
- Artistic Customization: Utilize your artistic abilities to create unique and personalized items for our customers, ensuring an excellent and exciting shopping experience.
- Brand Storytelling: Develop a deep understanding of the Golden Goose brand and values, and effectively communicate this to customers through engaging storytelling.
- Product Knowledge: Stay up-to-date on product information and accurately describe items and customization options to customers.
- Customer Service: Anticipate and cater to customer needs with empathy and a high level of customized customer service.
- Co-Creation: Collaborate with customers to create special and unique items through our 'LAB Experience'.
- Team Player: Participate as a valued member of our team, supporting sales goals and maximizing sales.
- Procedure Adherence: Strictly follow Golden Goose procedures, policies, and guidance for all activities, including co-creation.
- Travel: Travel to Sneaker Maker Tour events as needed.
- Additional Responsibilities: Act as a Sales Associate when not 'on tour' or co-creating, selling on the floor, pre and after sales activities, stockroom, and client outreach.
Requirements:
- Experience: 1-3 years of relevant experience in luxury retail.
- Artistic Skillset: An artistic skillset, including painting, drawing, sketching, or doodling.
- Self-Motivation: Self-motivated with a positive attitude and professional selling techniques.
- Customer Focus: Good customer focus with strong presentation, interpersonal, and communication skills.
- Teamwork: Strong team player.
- Language Skills: Other languages a plus.
Location: Manhasset, NY
Diversity and Inclusion: Golden Goose is an inclusive employer, fostering uniqueness and diversity in our human capital. We value diversity and inclusion, and we are committed to creating a workplace where everyone can thrive.