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Senior HVAC Installation Specialist

2 months ago


Glastonbury, Connecticut, United States Zephyr Full time
Position Overview

Zephyr is a pioneering tech-driven home services platform dedicated to empowering skilled technicians while enhancing the homeowner experience. Our mission is to refine the home services journey from within, ensuring that our technicians are equipped to deliver reliable service through our local brands. By merging operational excellence with digital innovation and superior talent development, we create an optimal environment for HVAC, Plumbing, and Electrical professionals to excel in their craft. A superior technician experience translates to exceptional customer satisfaction.

About Degree Heating & Cooling

Degree Heating & Cooling, a proud member of the Zephyr family, boasts over three decades of expertise in delivering high-quality service and products throughout the Glastonbury, CT region.

Role Responsibilities:

As a Lead HVAC Installer, you will take charge of your installation team. Following directives from our Installation Manager, you will guide your team and ensure the execution of professional installation tasks. Your hands-on involvement with your crew will encompass a diverse array of HVAC and refrigeration systems. Your primary responsibility is to guarantee that installations are conducted correctly, safely, and in alignment with the high standards set by Degree Heating & Cooling, all while maintaining exemplary customer service.

Candidate Profile:

  • Minimum of 5 years of practical experience in the field, seeking growth and enhanced support
  • Commitment to delivering quality work on the first attempt
  • Strong communication skills with an aptitude for explaining basic maintenance tips to clients
  • Passion for mentoring and training junior technicians

Key Duties:

  • Install, maintain, and repair heating, ventilation, and air conditioning systems for residential clients
  • Diagnose and rectify issues related to electronic, mechanical, and electrical components of HVAC systems
  • Manage inventory, tools, and safety equipment effectively within the service vehicle
  • Provide mentorship and training to apprentices, fostering their development
  • Identify service challenges, procure necessary replacement parts, and calibrate systems per manufacturer specifications
  • Exhibit outstanding customer service skills while addressing technical, logistical, and scheduling concerns
  • Deliver quality workmanship with integrity, adhering to company policies and values

Essential Qualifications:

  • 5+ years of relevant field experience
  • Valid Driver's License
  • Proficient with technology, including tablets and job-related software
  • Proven ability to create estimates for repairs and installations
  • Strong analytical skills with attention to detail, capable of interpreting blueprints and manuals
  • Demonstrated expertise in installing and servicing HVAC systems in both residential and commercial settings
  • Willingness to work weekends or on-call shifts as necessary

Compensation and Benefits:

  • Competitive Salary: Base pay commensurate with experience, with potential earnings exceeding $120,000 annually through bonuses and incentives.
  • Comprehensive Benefits: Access to a variety of medical, dental, and vision plans, including fully employer-covered options for you and your family.
  • Retirement Savings: 401(k) matching up to 3.5%.
  • Insurance Coverage: 100% company-paid long and short-term disability and life insurance.
  • Additional Perks: Cell phone reimbursement and work-from-home stipends, along with flexible spending accounts for health and dependent care.
  • Career Development: Opportunities for training and advancement as the company expands.
  • Paid Time Off: Generous paid holidays, unlimited PTO, and a paid parental leave policy.

Zephyr and its affiliated companies are proud to be equal opportunity employers, providing employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable law.