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Dealer Relationship Manager

2 months ago

Dearborn Heights, Michigan, United States Stellantis Financial Services US Full time
Job Description

**About Us**

Stellantis Financial Services US is a leading provider of financial services to the automotive industry. We are committed to delivering innovative solutions that enhance the customer experience and drive business growth.

**Job Summary**

We are seeking an experienced Dealer Relationship Manager to join our team. The successful candidate will be responsible for managing a portfolio of automotive dealerships, developing and executing strategies to drive sales growth, and building strong relationships with key stakeholders.

**Key Responsibilities**

  • Manage a portfolio of automotive dealerships, developing and executing strategies to drive sales growth and improve customer satisfaction.
  • Build and maintain strong relationships with key stakeholders, including dealerships, manufacturers, and other industry partners.
  • Develop and implement sales and marketing strategies to drive business growth and improve market share.
  • Monitor and analyze sales data to identify trends and opportunities for improvement.
  • Collaborate with cross-functional teams to develop and implement business solutions that meet the needs of our customers and stakeholders.
  • Stay up-to-date with industry trends and developments, and apply this knowledge to drive business growth and improve customer satisfaction.

**Requirements**

  • Minimum 3 years' experience in a sales or business development role, preferably in the automotive finance industry.
  • Proven track record of success in driving sales growth and improving customer satisfaction.
  • Strong relationships with key stakeholders, including dealerships, manufacturers, and other industry partners.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with diverse stakeholders.
  • Ability to analyze data and identify trends and opportunities for improvement.
  • Strong business acumen, with the ability to develop and implement business solutions that meet the needs of our customers and stakeholders.

**Preferred Qualifications**

  • Previous experience in a captive finance environment.
  • Knowledge of the automotive finance industry and its trends and developments.
  • Experience working with data and analytics to drive business growth and improve customer satisfaction.

**Work Environment**

The work environment is fast-paced and dynamic, with a focus on driving business growth and improving customer satisfaction. The successful candidate will be required to work independently and as part of a team, with a strong emphasis on collaboration and communication.