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Community Donation Manager

1 month ago


Rocky River, Ohio, United States Savers | Value Village Full time
About Us

Savers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature.

Job Title: Community Donation Manager

We are seeking a highly motivated and organized Community Donation Manager to join our team. As a key member of our store operations team, you will be responsible for managing the day-to-day functions of the Community Donation Center, ensuring a positive and unforgettable donor experience, and promoting brand awareness in the community.

Key Responsibilities
  • Manage the Community Donation Center, ensuring it is organized, clean, safe, and welcoming.
  • Partner with the Production Manager/Store Manager to manage donation flow from the CDC into the production room.
  • Engage with customers and donors to promote Savers' brand and encourage donations.
  • Plan, track, and measure donation goals and results.
  • Use the CDC Scheduler and Daily Planner to schedule CDC Ambassadors and ensure coverage is aligned with expected volume and donor traffic.
  • Utilize branded sign packages and company-approved materials to promote the Savers brand.
  • Lead, direct, and supervise the work of CDC Ambassadors, including recruiting, selecting, and training new team members.
  • Develop a culture of genuine appreciation for donors and donations at the CDC.
Requirements
  • High School diploma; post-secondary degree/diploma preferred.
  • Experience managing people preferred.
  • Excellent presentation skills.
  • Mathematical skills.
  • Ability to communicate well in both verbal and written forms.
  • Ability to observe, assess, and coach the work of others.
  • Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
  • Ability to reason, make decisions, and use independent judgment in various situations.
  • Proficient in all Microsoft Office applications.
Physical Requirements

The Community Donation Manager must be able to frequently lift and carry products weighing less than 5 lbs. and occasionally lift and carry products weighing up to 50 lbs. They must also be able to stand for long periods, walk, stoop, bend, and twist, and occasionally kneel.

What We Offer
  • Comprehensive onboarding and training from day one.
  • In-house expertise and training programs.
  • Benefits offerings, including bundled health plans, company-paid life insurance, and a 401k plan with generous company matching contributions.
  • Paid time off from work for leisure or other hobbies.
  • A range of mental health services to assist you in managing daily life.
Location

The Community Donation Manager will be based at our store location in Rocky River, OH.

About Savers

Savers is a leading thrift retailer with a mission to champion reuse and inspire a future where secondhand is second nature. We operate over 300 stores across the United States, Canada, and Australia, and are committed to making a positive impact on our communities.