Director of Medicare Operations

4 weeks ago


Rancho Cordova, California, United States Hispanic Technology Executive Council Full time
About the Role

We are seeking a highly experienced and skilled Director, Medicare & Medi-Cal Utilization Management to join our team at Blue Shield of California. This critical role will play a key part in the success of our Utilization Management department in achieving its goals and objectives.

Key Responsibilities
  • Develop and implement effective utilization management strategies to ensure timely and cost-effective care for our Medicare and Medi-Cal members.
  • Lead the development of operational metrics to support workforce planning and rationalization of services required to perform utilization reviews.
  • Provide analysis and reports on significant utilization trends, patterns, and resource allocation to inform business decisions.
  • Collaborate with physicians and other stakeholders to develop improved utilization of effective and appropriate services.
  • Ensure alignment of authorization strategies with clinical policy, payment integrity, and network development strategies to optimize quality and cost of care.
  • Manage strategic projects and support operations initiatives to drive business results.
  • Lead operational implementation of transformation changes, including organizational management, process implementation, and technology adoption.
  • Responsible for operational teams' performance, resource management, continuous improvement, and training.
  • Ensure operational audit readiness, including adequate processes and internal audit measures in place and maintained quarterly.
  • Foster a culture of process excellence, BSC leadership principles, and a great place to work environment.
Requirements
  • Current CA RN License
  • Bachelors of Science in Nursing or advanced degree preferred
  • Masters degree or equivalent experience preferred
  • Minimum of 10 years of Utilization Management or relevant experience, including 6 years of management experience
  • Minimum of 5 years of progressive leadership in Utilization Management operations
  • Health plan or similar health care organization structure experience required
  • Successful track record in driving organizational change management
  • Excellent relationship and consensus-building skills required
What We Offer

We offer a competitive salary range of $165,990.00 to $248,930.00 for California, as well as a comprehensive benefits package and opportunities for professional growth and development.

Please note that this salary range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location, and current employee salaries for similar roles.



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