Patient Services Coordinator

2 days ago


Gastonia, North Carolina, United States CaroMont Health Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Services Specialist II to join our team at CaroMont Health. As a key member of our front office team, you will be responsible for providing exceptional patient care and support services.

Key Responsibilities
  • Greet and welcome patients, providing a positive and professional first impression.
  • Provide excellent customer service, both in-person and over the phone, to ensure patient satisfaction and loyalty.
  • Collect co-payments and process patient payments in a timely and accurate manner.
  • Schedule appointments and manage patient schedules to ensure efficient use of resources.
  • Update patient demographic information and maintain accurate records.
Requirements
  • High school diploma or equivalent required.
  • Previous experience in a healthcare or customer service role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.


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