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Clinical Manager

2 months ago

Gastonia, North Carolina, United States BrightSpring Health Services Full time
About the Role

We are seeking a highly skilled and experienced Physical Therapist to join our team as a Clinical Manager. As a Clinical Manager, you will be responsible for overseeing the day-to-day clinical operations, ensuring quality of care and services, and driving efficiency in care delivery processes.

Key Responsibilities
  • Conduct quality improvement meetings and oversee the implementation of improvement plans
  • Collaborate with Branch Director to implement quality improvement activities and corrective action plans
  • Provide feedback to Operations management regarding necessary changes and revisions relating to care provision
  • Ensure all clinical staff complete orientation and required in-services
  • Oversee and respond to external and internal surveys and audits within assigned area
  • Act as a resource and have a working knowledge of payer requirements relating to care and documentation guidelines
  • Complete documentation and chart reviews to identify variances in standardized care and care processes
  • Hold case conferences to ensure oversight of care and coordination of services
  • Ensure documentation standards are met per company standards and to support quality standards, coverage, and reimbursement
  • Ensure care is coordinated with all involved in patient care
  • Identify variances in standardized care and care processes to identify areas for improved performance related to patient care
  • Ensure compliance with regulatory, payer, and company requirements
  • Facilitate the development of performance improvement action plans based on available data
  • Oversee and direct the selection and hiring of clinical staff
  • Conduct interviews and make hiring decisions
  • Ensure staff competency and performance
  • Ensure assigned staff are evaluated fairly and timely in accordance with company performance evaluation procedures
  • Ensure direct, on-site supervision for all staff per company requirements
  • Responsible for achieving organizational performance and retention goals among clinical staff
  • Serve as a resource in assisting field staff with problem-solving to provide the most appropriate care for the patient
  • Serve as a coach, mentor, and role model to all professional and direct-care staff
  • Ensure adequate numbers of preceptor staff to provide development and mentoring of staff clinicians and direct-care staff
  • At least one preceptor clinician is trained to provide backup for the clinical manager position
Requirements
  • Bachelor's Degree preferred in Nursing or Physical Therapy from an accredited school of nursing or therapy
  • Licensed Registered Nurse (RN) or Physical Therapist (PT) in good standing and currently licensed by the State
  • Less than two years clinical experience, and at least one year in related management/supervisory role in home health care
  • Current CPR certification
  • Must meet all agency requirements for pre-employment as required by the company and/or State regulations
  • Ability to use company documentation systems
  • Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company
  • Ability to work independently as well as part of a team
  • Capable of working responsibly with highly confidential information
About Our Company

Adoration Home Health and Hospice provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived.