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Executive Director of Project Management and Operations

2 months ago

Machesney Park, Illinois, United States Experity Defunct Full time
Job Summary:

The Executive Director of Project Management and Operations will lead a team of resources to manage and coordinate key projects and operational activities that are cross-functional in nature or not logically owned within a single organization in the company.

Key Responsibilities:
  • Project Management: Define project standards and operational support across the organization, establish strong relationships with executive leadership, and ensure strategic alignment with the project management office team.
  • Leadership and Development: Lead, develop, and manage senior project managers, project managers, program managers, and project coordinators, and provide coaching, mentoring, and development opportunities.
  • Operational Management: Set standards for and monitor compliance with Experity's Success System (ESS) processes across the organization, lead cross-functional teams of ESS coaches, and organize, facilitate, and supervise the organization's integration strategies and activities.
  • Strategic Planning: Define the ongoing project management strategy for the best alignment with the company's strategic initiatives, manage, track, support, and report on a variety of projects, processes, and project resources.
  • Risk Management: Identify risk and actively pursue effective risk management strategies, and serve as the point of escalation for internal and external project resources.
  • Vendor and Client Management: Foster effective and positive business relationships with all parties throughout project and integration phases, cultivate and manage vendor relationships as assigned, and manage client expectations.
  • Process Improvement: Document processes and workflows, and identify opportunities for process improvement and implement changes as needed.
Requirements:
  • Education: Bachelor's degree or equivalent combination of education and experience.
  • Experience: Minimum of five years of related experience involving project management, EMR implementation, clinic management, or related fields, and minimum of five years of leadership progression managing direct reports.
  • Skills: Proficient in Windows-based applications and MS Office suite of products, and experience working in healthcare, software development, or information technology is preferred.
Preferred Qualifications:
  • Certification: Certification in business process management or Lean/Lean Six Sigma.
  • Experience: Experience using Smartsheet software.
Work Environment:

This is a hybrid workforce position, and the contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.