Automation Systems Engineer

2 weeks ago

Raleigh, North Carolina, United States Gemu Valves, Inc. Full time
Job Overview

Automation Systems Engineer - Electrical Solutions

GEMÜ Group stands as a prominent figure in the production of valves and control systems, boasting a legacy that spans over fifty years. This distinguished organization seamlessly integrates advanced technology with a strong foundation of tradition. As a privately-held company, GEMÜ is recognized for its unwavering commitment to quality and innovation within the industry. With a global workforce of more than 2,400 professionals, GEMÜ is pivotal in its ongoing growth and achievements.

Become Part of Our Dynamic Team

If you are enthusiastic about technology and innovation in Automation, Instrumentation, and Controls, GEMÜ is seeking a dedicated Automation Systems Engineer to provide outstanding product support and enhance customer engagement with our solutions.

Key Responsibilities:

  • Provide expert product support to both internal and external stakeholders for the Automation and Instrumentation product range, addressing inquiries, specifications, and troubleshooting issues.
  • Interpret and clarify technical concepts and product documentation for a diverse audience.
  • Specify GEMÜ products in alignment with customer needs and industry standards, while staying informed about market trends.
  • Evaluate competitor products against GEMÜ offerings, providing insights on features and benefits.
  • Collaborate with clients and internal teams to resolve technical challenges related to Automation and Instrumentation products.
  • Relay customer feedback to the global GEMÜ Group for product improvements.
  • Develop product literature, presentations, and additional resources to aid in troubleshooting and training.
  • Enhance product knowledge through comprehensive training programs for clients and colleagues.
  • Travel to client locations as needed for support, training, and issue resolution.
  • Document activities using CRM software.
  • Perform other assigned duties as required.

Essential Skills:

  • Strong foundation in electrical engineering and automation principles.
  • Excellent analytical and problem-solving skills.
  • Outstanding written and verbal communication abilities.
  • Proficient in utilizing computer tools, including Microsoft Office applications.
  • Capability to comprehend complex work instructions in English.
  • Effective communication with varied audiences.

Preferred Knowledge/Skills:

  • Familiarity with Automation and Instrumentation products such as position indicators and solenoids.
  • Understanding of automation systems including PLC, DCS, and SCADA.
  • Knowledge of Industrial Automation languages and communication protocols.
  • Experience in the Industrial Automation or Pharmaceutical sectors is beneficial.

Qualifications:

  • Bachelor's degree in Electrical Engineering or a related discipline.
  • 3-5 years of experience in a comparable role.

All qualified candidates will be considered for employment regardless of race, religion, gender, or veteran status.

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