Business Development Associate
5 days ago
Genesis10 is a leading staffing firm in the U.S., providing access to hundreds of clients and Fortune 100 firms. As a trusted partner, we offer a career-home for consultants and employees alike.
Job SummaryWe are seeking an experienced Account Manager/Customer Service Associate to join our team. In this role, you will provide exceptional support to account holders, resolving their queries and concerns with professionalism and expertise.
Key Responsibilities- Support inbound call center operations and manage shared mailboxes for account holder inquiries.
- Resolve and answer account holder problems or questions by being an expert and advocate.
- Deal with sensitive or urgent topics, providing immediate answers or solutions within a reasonable timeframe.
- Interpret regulations, policies, and procedures, conveying information to account holders directly or through written communication.
- Provide problem resolution, supporting account holders and liaising between departments for shared concerns.
- Educate account holders on relevant information and best practices.
Ranked as a Top Staffing Firm in the U.S. for six consecutive years, Genesis10 has been recognized for its commitment to career growth, diversity, and leadership. We prioritize work-life balance and offer a range of benefits to support our consultants' well-being.
Benefits- Access to hundreds of clients and Fortune 100 firms.
- A career-home with opportunities for advancement.
- An experienced recruiting team dedicated to your success.
- Behavioral health platform.
- Medical, dental, vision coverage.
- Health savings account.
- Voluntary hospital indemnity (critical illness & accident).
- Voluntary term life insurance.
- 401(k) retirement plan.
- Sick pay (for applicable states/municipalities).
- Commuter benefits (Dallas, NYC, SF).
The estimated salary for this role is $22-$25 per hour, W2 compensation, reflecting the competitive market rate for this position in Green Bay, WI.
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