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Estate Operations Manager

2 months ago

Atherton, California, United States Excellence Services, LLC Full time
About the Role

We are seeking a highly skilled and experienced Estate Operations Manager to join our team at Excellence Services, LLC. As a key member of our household operations team, you will be responsible for overseeing the day-to-day management of our estate, ensuring seamless execution of various tasks and projects.

Key Responsibilities
  • Manage and oversee various property projects and vendor activities, ensuring timely and efficient completion.
  • Conduct regular property inspections, identify and report issues, and arrange for staff to resolve them promptly.
  • Oversee home maintenance, ensuring all aspects of property upkeep and repairs are handled effectively.
  • Coordinate staff working hours and tasks, ensuring optimal productivity and efficiency.
  • Inspect and ensure high-quality work from household staff, providing feedback and enhancing work quality.
  • Exhibit strong leadership, manage household staff effectively, and cultivate a productive work environment.
  • Oversee household inventory, ensuring adequate supply and organization of household items.
  • Provide reliable transportation for Principals, maintain vehicle cleanliness, and perform various errands as needed.
  • Handle incoming calls and guest greetings, manage Principals' personal calendars with precision.
  • Plan, coordinate, and manage travel arrangements, family activities, and events, ensuring smooth execution.
Requirements
  • At least 5 years of management experience, with proven ability to manage a small team.
  • Bachelor's degree or higher; previous experience as a personal assistant is preferred.
  • Experience in hospitality or family office settings.
  • Strong analytical, learning, and communication skills, with strict adherence to confidentiality.
  • Technologically proficient, particularly with G-suite, iPhone, and MacBook.
  • Highly organized and detail-oriented, with strong multitasking, prioritizing, and problem-solving abilities.
  • Positive and team-focused, with outstanding interpersonal skills and vendor management experience.
  • Proficiency in English, both written and spoken.
  • Flexible schedule, willing to work different shifts as needed.
  • Must be legally authorized to work in the United States and able to pass extensive background checks.
  • Ready for pre-employment health screenings, including physical, psychological exams, and drug tests; annual flu vaccination required.
  • Seeking a long-term commitment.
Core Values
  • Principals' First: Always put our Principals' needs and interests first.
  • Learn from mistakes: Admit mistakes upfront. Learn and grow from mistakes.
  • Conscientious: Attention to detail. Finish duties mindfully, effectively, and promptly.
  • Dedication: Show a deep commitment to the role and the company.
  • Accountable: Take ownership of tasks and complete thorough due diligence.
  • Independent: Think and act independently. Able to be self-taught and keep improving.
  • Resilience: Never complain or shy away from work. Welcome constructive feedback and thrive under pressure.